SmartOrder for Top Table Service
The iiko SmartOrder app is great news for your waiting staff and for customers. Accurate orders can be taken at the table easily on Android devices—and sent to the kitchen instantly with a click.
Contact UsSmartOrder for Top Table Service
The iiko SmartOrder app is great news for your waiting staff and for customers. Accurate orders can be taken at the table easily on Android devices—and sent to the kitchen instantly with a click.
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Fast-track orders, improve service and boost sales
The SmartOrder app means you can digitize and streamline the table ordering process. Your waiting staff can send accurate orders to the bar and kitchen instantly, so customers get their drinks and food faster. Typically, sales increase by 5%-25%.
The app is perfect for businesses of any size, from small bars to large restaurant chains.
It's simple to get startedJust download the iiko app onto your Android smartphone or tablet to get started.
Seamless connection with iikoThe app connects with your iiko solution, using your menu and sending data back into the iiko system.
Staff spend less time running between the bar, POS terminal and kitchen. They have around 20% more time to spend with guests.
It's a straight-through processOrders are sent from the table to the kitchen in an instant, enabling around 8-10 minutes extra for food preparation.
Perfect for lunch and other peak timesYou can turn tables faster, while service levels, loyalty and revenues will improve.
How it works: Say goodbye to notepads and queues at the till
Using the SmartOrder iiko app on a touch-screen Android device is easy for your table service team:
Empower your staff: The app provides your team with all your familiar menu options in an intuitive and convenient way.
Zero distractions: They can send orders to the kitchen instantly, so customers aren't kept waiting. There's no danger of them getting distracted by the next party — and delaying orders from reaching the kitchen.
Faster payments: SmartOrder can be used on Android payment devices, such as PAX and Clover. This brings the speed of service to the next level, as waiters can take payments at the table — as well as orders — on the same mobile device.
All-in-one platform: Order details are captured automatically within the iiko solution, refreshing your sales records, inventory and forecasts automatically.
You can now enhance the guest experience and grow your income, thanks to iiko's ready-to-go cloud software.
We're all about improving productivity, increasing speed, sharpening processes and ensuring scalability — so your business can succeed and grow.
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Enhance the guest experience — from start to finish
With the iiko app, your waiting staff are ready from the moment guests arrive. You'll take orders quickly, send them to the kitchen instantly, and be able to stay ultra-attentive throughout the guests' visit. Waiting staff can focus more on the customer, while the app does the legwork for them and keeps everything super-organised.
What other features will help us give great customer service?
Q: How will the app help me when guests arrive?
Q: Can we add extra details with orders?
Q: Can we monitor orders too?
Why does iiko outperform other systems?
Many other systems have apps for waiters, but very few consider the specifics of ordering at the table. With iiko, the ability to take orders and payments on the same compact device will take your speed of service to the next level.
As an international company, iiko leverages the experience gained in different markets. Our app was designed with the help of the leading industry experts from Germany and Italy, where handheld ordering is an industry standard.
How to make table service more profitable and delight customers
Bars and restaurants are in a battle to recoup months of lost revenue. But your waiting staff can give you a huge boost — if you put the right tech in their hands. ...
Thursday, 10th June 2021
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