How to clean and disinfect your POS system

Cleaning Methods for Box / Flytech Touchscreens, Kiosks and EPOS systems (COVID-19).

The rapid spread of coronavirus (COVID-19) has caused most food and beverage (F&B) operators to take a good hard look at their hygiene practices.

In this article, we share helpful tips and information from our hardware partner Box Technologies, on the correct cleaning methods for your Box / Flytech Touchscreens, Kiosks and EPOS systems.

It is important to use the right products and cleaning/disinfecting methods to help slow the spread of the virus, whilst protect your hardware investments.

Cleaning and disinfecting are two steps:

  • Cleaning removes dirt, grease, dust and other contaminants
  • Disinfecting is a separate process that uses a chemical designed to destroy bacteria and 99.9% of viruses

Cleaning your Product

  1. To prepare for cleaning the touchscreen, power down the device (if possible), or ensure your on-screen software can tolerate false touches while you clean.
  2. Do not get liquids inside the unit. Do not spray the device directly. Instead, use wet wipes, a sprayed cloth or a dampened cloth with the excess moisture squeezed off.
  3. Select only non-abrasive cleaning wipes or cloths to avoid scratching touchscreens.
  4. Avoid highly concentrated alcohol (> 70%), non-diluted bleach or ammonia solutions, as these may cause discoloration.
  5. Wipe the surfaces with the appropriate wipes or cloths and approved cleaning products, and allow them to dry.

Disinfecting your Product

  1. To prepare for disinfecting the touchscreen, power down the device (if possible) or ensure your on-screen software can tolerate false touches while you clean.
  2. Dampen a new clean, non-abrasive cloth with a disinfectant chosen from the list below. Ensure excess liquid is squeezed from the cloth. You may also use recommended pre-dampened wipes.
  3. Read the disinfectant manufacturer’s instructions carefully. Many manufacturers require the surface to remain wet for a few minutes, so continuous wiping might be required.
  4. Disinfect the surfaces by wiping them with the cloth or wipe, and allow the surface to dry.
  5. For disinfectant solutions that are safe for use with products, see below.

Disinfectant solutions safe for products

  • Household bleach solution (1/3 cup of bleach per gal. of water)
  • Isopropyl alcohol (≤ 70% alcohol)

Do NOT use the following materials when cleaning/disinfecting your product

  • Isopropyl Alcohol at concentration > 70%
  • Methyl Alcohol or Ethyl Alcohol at concentration > 35%
  • Thinner or benzine
  • Strong alkali lyes
  • Strong solvents
  • Acids
  • Detergents with fluoride
  • Detergents with ammonia at concentration > 1.6%
  • Abrasive cleaners
  • Detergents with abrasives
  • Formula 409
  • Steel wool
  • Sponges with abrasives
  • Steel blades
  • Cloth with steel threads