Delivery
iiko helps to ensure that all process requirements are met and all departments work efficiently, saving you time
and avoiding mistakes.
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Maximum capabilities to run your business
iiko – is a united solution which incorporates all the necessary tools for a successful control over the restaurant business.
POS
CALL CENTRE
LOGISTICS
FINANCES
KITCHEN
SUPPLY CHAIN
INVENTORY
LOYALTY
FORECASTING
ANALYTICS
WEB OFFICE
STAFF
Order taking made fast and smooth
Phone orders can be placed directly through the POS or set up a call center and install a PBX. iiko recognizes your regulars and will assist in adding data for new customers, consolidate and distribute orders from various sources, as well as feed operators useful information on current campaigns and customer loyalty information.
Shared quality standards
iiko controls for everything your customer needs, adding the required number
of utensils, enforcing quality and accurately estimates cooking and delivery time ensuring that your customers always get their meals hot and on time.
Transparent order movement
Call center operators and restaurant managers can see the movement of drivers on an interactive driver screen. Drivers receive order information on their mobile devices and the customer receives an SMS on the order status and can track the order on your website.
Visually compelling reports
You can carry out a quick quality assessment of your delivery service with the help of a convenient heat map report. Visual demonstration based on the geographical map enables users to review the indicators, such as number of orders, mean driver lateness, advertisement efficiency and average bill, on an area basis.
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Web-office for restaurants
iiko makes regular operations easier, provides efficient planning and controls all the stores of your chain delivering the actual data for analysis. You don't need an office computer – all the necessary tools are available online in your personal account.
Easy to plan resources

Basing on the sales of previous periods iiko can come up with a forecast of
upcoming periods which helps you to plan the operations of your store. The plan confirmed by you will be transformed to a set of tasks for your staff.
Kitchen becomes more efficient

No rush hour at the kitchen – iiko knows how much products do you need and what needs to be prepared in advance. Bsing on the season, day and peak hours it plans hourly operations of the kitchen and you spare by reducing the consts.
Boost your sales

Arrange a sales competition with a bonus at stake. Each team member sees his rating on iikoUpsellDashboard screen. The competition becomes hard and you get a significant sales growth and analytics by each employee.
Precise cash accounting

Opening and closing a cash shift in iiko is very easy. During the control counting all you need is to input the number of banknotes. iiko will calculate the final amount and record that information in the financial module.
Inventory check at a speed of light
All you need is good content and some taste. Contemporary look and high flexibility makes them handy and applicable for any kind of content.
Manage your stock balance

Your stock will be full exactly to the amount necessary to support your sales. Basing on the sales forecast iiko arranges the order for necessary goods, all you need is to confirm that. When the order is received – all the paperwork
is done automatically.
Actual reporting and analytics

Visiting your iiko account you'll see graphic diagrams with key indicators of your restaurant to be able to quickly estimate the situation. For a deeper analysis there're reports based on actual online data.
Your staff performs at its best

A wall mounted iikoDashboard shows the actual sales data, delivery efficiency, average check and other indicators of your chain. Your employees see their
results and compare them to that of their colleagues to work even better.
Your business is at your fingertips

You don't have to constantly check your reports to be aware of important events. iiko informs you on discrepancies in planned indicators or failures in the workflow via messengers, e-mail or your mobile app.
Loyalty management
iiko can implement loyalty programs for both individual stores and across the chain and analyze results and assess the effectiveness of each campaign. You are able to see how much your customers spend and what items they prefer at any time.
Loyalty points and discounts
iiko can set progressive discounts and loyalty points that are customized to the number of visits and the amount spent. You can create loyalty thresholds and programs to encourage your customers to come back often and spend more.
Marketing campaigns
With our user-friendly toolkit, marketing campaigns, and special offers can easily be set up; including happy hours daily specials, seasonal specials, bonus points and even special event gifts.
iiko recognizes your patrons at first sight
For customers registered with the loyalty program an integrated facial
recognition tools allow the system to recognize your customers and give
information about bonus points or loyalty information for a personalized experience.
Guest information
The order history, visiting frequency, and personal information is available online for both individual stores and chains, allowing you to pay personal attention to your guests.
Try iiko and you won't imagine your business without it! :)
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